1. Operator and acceptance
Welbeo is operated by Welbeo — legal entity pending registration, Legal form to be confirmed. By creating an account or using the platform, you agree to these Terms of Use and to applicable policies referenced here. Paid practitioner plans are additionally governed by our Terms of Sale.
2. Welbeo's role
Welbeo provides software for practitioner discovery, profiles, communication, practice management, booking, integrations, growth tools and optional wellness experiences. Practitioners are independent professionals and remain responsible for their services, qualifications, professional obligations, pricing, tax obligations, availability, cancellation conditions and client relationships.
Welbeo is not a medical provider and does not guarantee a particular health, wellness, business or search-ranking outcome. Content generated by automated or AI-assisted features must be reviewed by the user before it is relied upon or published.
3. Accounts
- Provide accurate and current registration information.
- Keep credentials and devices used to access the account secure.
- Use only accounts and businesses you are authorized to manage.
- Notify Welbeo promptly if you suspect unauthorized access.
We may restrict or suspend access where reasonably necessary to protect users, investigate abuse, comply with law, or address a material breach of these terms.
4. Practitioner responsibilities
Practitioners must ensure that profile content, professional claims, images, qualifications and service descriptions are accurate and lawful. They are responsible for obtaining any professional registrations, insurance, client consents or authorizations required for their activity.
Practitioners must not use Welbeo to collect more sensitive information than is necessary for the service they provide. Where a practitioner determines the purposes and means of processing client personal data, that practitioner acts as controller and Welbeo may act as processor under the Data Processing Agreement.
5. Bookings and client payments
A booking creates a relationship between the client and the relevant practitioner. The practitioner's displayed booking, cancellation, rescheduling and payment conditions apply. Where online payments are enabled, a payment provider may process the transaction under its own terms. Welbeo does not store full payment-card details.
6. Acceptable use
You must not use Welbeo to:
- break applicable law or infringe another person's rights;
- misrepresent identity, qualifications, services, reviews or affiliations;
- upload malware, probe security controls or interfere with platform operation;
- scrape, harvest or misuse personal data outside a lawful purpose;
- send unlawful spam or marketing communications;
- use automated output as a substitute for required professional judgment.
7. Content and intellectual property
You retain ownership of content you submit. You grant Welbeo the rights reasonably needed to host, reproduce, format and display that content for the features you choose. You confirm that you have the necessary rights to provide it. Welbeo retains ownership of the platform software, design, branding and other proprietary materials, excluding user content and third-party materials.
8. Availability and changes
We aim to provide a reliable service but do not promise uninterrupted availability. Features may evolve, be replaced or discontinued. For paid services, material changes that adversely affect the subscribed service will be handled in accordance with the applicable commercial terms and mandatory law.
9. Privacy
Our Privacy Policy explains Welbeo's processing of personal data. Browser storage and trackers are described in the Cookie Policy.
10. Liability
Nothing in these terms excludes liability that cannot lawfully be excluded. To the extent permitted by law, Welbeo is not responsible for practitioners' professional services, user-provided content, third-party services, or indirect losses that were not reasonably foreseeable from use of the platform. Additional B2B liability provisions may apply under a paid subscription or negotiated agreement.
11. Ending use of the service
Users may stop using Welbeo and request account closure subject to outstanding bookings, payment, security and legal-retention requirements. Subscription cancellation rules are described in the Terms of Sale.
12. Governing law and contact
These terms are governed by French law, subject to any mandatory rights that apply to the user. Questions may be sent to .